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#Sony xperia power and volume reset not working update#Wait for your computer to prepare the update.Lastly, mark the check box and click " Continue".Once again, check the box and click " Next". ![]() Review the information and click " Continue".Review the on-screen information, check the box and click " Next".If your Xperia E1 is not showing, select " Another phone / tablet" Click " Start" under " Phone / Tablet Software Update".NOTE: if this is the first time you use this, it may take a while for Support Zone to commence Scroll to " Support Zone" and click " Start".Open PC Companion but don't connect your smartphone yet. #Sony xperia power and volume reset not working install#Install the Sony PC Companion tool on your computer.Reloading the Device's Software if a Password is Forgotten: NOTE: If you cannot access your smartphone because you've forgotten a password, then use the guide below to reload the software Press the " Power" button and try rebooting your smartphone in normal mode.When the device vibrated three times, release the buttons.Continue to hold the buttons until the smartphone vibrates three times (it takes roughly 10 seconds).However, if your phone does not reboot, it freezes or it simply won't allow you to master reset it via the settings menu for whatever reason, then you can try fixing the problem by doing the following: NOTE: master resetting the Xperia E1 via hardware keys is not possible. ![]() Assuming that you have screen lock turned on, you will be required to enter your PIN or password.
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